Purchasing Wholesale

PURCHASING WHOLESALE

We love establishing long-term partnerships with retailers who share our commitment to quality!

If you are looking to open a wholesale account please contact us at mail@cheena.com with your request. One of our representatives will respond within 2 business days.

Once you have received an order form with pricing list from us and you would like to place an order,  please complete the order form and send it to order@cheena.com.

Should you have any questions or require assistance please call us at:

+1 (604)-324-6556 or Toll Free in Canada 1-800-663-1110

We are open Monday to Friday 9:00am to 5:00pm Pacific Time (Holidays may affect these hours.)

purchasing-wholesale

Ordering Details:

 

Our wholesale minimum is one full case.

We offer free delivery throughout Vancouver when ordering 10 cases of mix & match.

We offer free delivery throughout Canada when ordering minimum $1200.

We accept half case orders. However, there is a $5.00 charge per half case for opening and repacking the case.

 

Shipping Details:

 

Shipping costs will be added to your invoice.

Shipping costs are approximately 5-10% of your order total depending on your location in Canada and the volume of your order.

We offer free delivery throughout Vancouver when ordering 10 cases of mix & match.

We offer free delivery throughout Canada when ordering a minimum $1200.

Shipping days are Mondays thru Thursdays.

If orders are received by 12:00pm noon Pacific Time, we will ship on the next shipping day.

Depending on your location, your order will be delivered between 1-7 business days after processing.

Please ask us for optional shipping methods if a quicker delivery turnaround is required.

Payment Details:

 

Pre-payment is required on your first two orders by Visa or Mastercard.

Terms of NET 30 Days will be considered to customers who order three or more times a year. Please ask us for a Credit Account Application after you have placed your second order.

NET 30 terms are payable by cheque. Unfortunately, we do not accept payment by credit card for NET 30.

 

Return & Exchange:

 

We want you to be 100% satisfied with your purchase. If you are unhappy with the item you received, please let us know right away by email  mail@cheena.com  or by phone +1 604-324-6556/Canada Toll Free 1-800-663-1110.

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